Upon first hearing about Alison’s Area Leadership program I was excited about the possibilities it presented to Kennards Hire and Alison’s program did not disappoint. It is rare that you have the opportunity to partner with someone who has performed a role, led people in the same role and now develops people in the role.
We have many experienced Area Managers in our business, and the Area Leadership program has allowed us to create a shared way of working that elevates the impact of leadership in our business as a collective.
The areas where we have seen this include greater structure in how our Area Managers think about and plan their time, balancing working on and in their business. They are maximising branch visits with greater purpose and holding regular planned area meetings – technology is helping with this, with a number of branches in remote locations. As a result of this, Branch Manager engagement and support has improved through regular / structured communication, time efficiencies have been gained through less reactive work, and Area Manager relationships within states/NZ and across the business is the strongest it has been.